STAYKOOL DATA PRIVACY NOTICE
We value your privacy and want you to be clear about the data we collect and
store, how we use this and the rights you have to control that information.
new General Data Protection Regulations (GDPR) which comes into force.
from 25th May 2018. The changes in law will provide you with greater.
transparency and control over your personal data.
What data is being collected?
If you book online at www.staykool.co.uk, we
will collect and store your personal data. The use and storing of this personal
data is a contractual requirement and is necessary by www.staykool.co.uk to send confirmation and directions to you be email and text message.
When you book online to engage in our services,
by providing us with your personal data you are giving your consent for
StayKool to collect and store this data.
When engaging with Staykool
We will require the following information to enable an account to be opened.
• First name (s) surname or company name
• Email address
• Telephone and mobile number
• Make and Model of car
How long will the data be stored?
Where possible Staykool will erase any personal data
that is deemed no longer necessary for the purpose for which it is collected or
otherwise processed, or if you have withdrawn consent for its processing and
We will store the data for a period of six.
years for compliance with our general legal obligations and for the exercise or
defense of any legal claim.
Under the GDPR, you have the right to block or request the deletion or
removal of personal data to prevent further processing. This right to erasure
is also known as the 'right to be forgotten. Specific circumstances in which
you can request the deletion or removal of personal data includes:
• Where personal data is no longer necessary for the purpose for which
it is collected or otherwise processed.
• Where you withdraw consent
• When you object to the processing and there is no overriding legitimate
interest to continue the process.
• Where the personal data was unlawfully processed
• Where the personal data must be erased to comply with legal
• In case a deletion is not possible due to legal, statutory or contractual
retention periods, or if it requires disproportionate effort or prejudices.
your legitimate interests, the data will be blocked or deleted.
Unless you have told us not to, we may send you marketing information
relating to products that we think are of interest and relevance to you. If at
any point you change your mind and no longer want to receive any marketing.
please contact us on 01332 411980
All calls received are recorded for quality and training purposes. Where
confidential information is given ie. credit cards and bank details recording is
Sharing of data with other data controllers
Here at Staykool we take privacy seriously and the
information we hold about you is confidential. We will not disclose it outside
of Staykool in any instance.
Protecting your privacy
In order to protect the personal data collected by Staykool
against accidental or deliberate manipulation, loss, destruction, or the
access of unauthorized persons, technical and organizational security
measures are constantly improved. In addition, our employees and support
staff are obligated to observe confidentiality and data privacy.
Where possible we have tried to make our website secure and reliable for our
users. However, you recognize that your use of the internet and our website
is at your own risk and we have no responsibility or liability for the security of
personal information transmitted via the internet.
If at any time we become aware that your data has become compromised, or
that a breach of our systems and controls has occurred, which has an impact
on the security of your data, we will notify the information commissioners.
office for you without undue delay.
Subject access request
You have the right to request access to a copy of the personal information we
hold about you. This is also known as "Subject Access Request". This
information is provided to you free of charge.
Rectifying or updating personal data
You are entitled to have your personal data rectified if it is inaccurate or
You have the right to withdraw your consent for us to collect, process, and
store data at any time. If you wish to withdraw your consent please contact
Staykool on 01332 411980
Right to complain
If you have a complaint about any aspect of data protection or if you feel your
privacy has been breached by us please contact StayKool
on 01332 411980
Due to the further development of our website, government regulations, or the
implementation of new technologies, this policy will be reviewed and may
change from time to time. Staykool reserves the right
to change this data protection information at any time with effect for the future.
The revised policy will be posted on the website wwwStaykool.co.uk so
that you are aware of the information we collect, how it is processed and how
it is stored. We, therefore, recommend you read the current data protection
information again from time to time
Last updated: 24/3/2021
Date of next review: May 2021 or earlier if needed
2 Verbena Drive